FAQ

FAQ

Duty is a third party charge to a freight forwarder.

Customs duty refers to the tax on goods when they are transported across international borders. In simple terms, it is the tax levied on the import and export of goods. These duties are used by government to increase duties, protect domestic industries and control the movement of products.

The shipper is the supplier who will send the goods from origin while the consignee is the owner of the goods; who will receive the goods at the destination.

Third party charges may only be decided after the shipping company, terminal company, NACHO, Customs, FAAN, has given their receipt following delivery of their services or appraisal of the shipment. A freight forwarder may leave these charges as received, or at cost on a quotation, or offer an estimate.

Inbound logistics is the transportation of goods or supplies from a manufacturer, warehouse, or retail store. It involves sourcing raw materials or finished goods to be readied for distribution.

Today’s customers need fast shipping for orders, whether you place an order from eCommerce marketplaces, grocery stores, and other retail industries. There has been a rise in last-mile delivery suppliers that help with same-day or next-day deliveries. For such businesses, it’s important to track inventory, as it will help in faster order fulfillment, and efficient stock control (to avoid out-of-stock messaging).

FAQ

Explain what is export declaration?

Export declaration is a government document that defines the goods to be supplied out of the country. This declaration should be filed by exporter to the U.S government.

Do you provide complete, door-to-door service, including cross-border customs clearance?

Transworldexpress will arrange and monitor all transportation, door to door. We will also provide timely cross-border customs clearance, where required, to expedite the door-to-door process throughout Southern, Sub-Saharan & Equatorial Africa.

Can you provide after hours and weekends emergency service?

Transworldexpress services are available to you on a 24/7/365 basis, anywhere you may require them.

What type of fleet do you own?

Our fleet of vehicles consists of modern trucks, ranging from 1 Ton Pick-ups, 8-15 Ton Tautliner (curtain trucks), Pantechnicons (volume vans), Tri-axle Trailers & Superlink Articulated Flatbed trailers. Concargo through its Strategic Business Partnerships have a vast array of heavy transport and mobile cranes. Please see our service offering in our Services Portfolio, as well as the following: Abnormal Heavy Transport resources, Mobile Crane resources, Road Freight resources and Warehousing resources.

Are the goods that you transport insured?

In addition to the comprehensive insurance coverage of our vehicle Fleet, the goods loaded on our non-owned hired or sub-contracted trailers have Goods-In-Transit cover of at least R500,000.00 per truckload. Please note that replacement value is exact or portion thereof if value is greater than insured amount. If uncertain, top-up.

Do You Still Have A Question Regarding Our Services?

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